How Organizational Hierarchy Affects Information Production
Research Area: | Financial Markets |
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Researcher: |
Janis Skrastins, Vikrant Vig |
Date: |
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Abstract: |
This paper empirically investigates how organizational hierarchy affects the allocation of credit within a bank. Using an exogenous variation in organizational design, induced by a reorganization plan implemented in roughly 2,000 bank branches in India during 1999-2006, and employing a difference-in-differences research strategy, we find that increased hierarchization of a branch decreases its ability to produce “soft” information on loans, leads to increased standardization of loans and rationing of “soft information” loans. Furthermore, this loss of information brings about a reduction in performance on loans: delinquency rates and returns on similar loans are worse in more hierarchical branches. We also document how hierarchical structures perform better in environments that are characterized by a high degree of corruption, thus highlighting the benefits of hierarchical decision making in restraining rent seeking activities. Finally, we document a channel – managerial interference – through which hierarchy affects loan outcomes. |
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